Service Now Technical Architect

Role Strategy & Innovation

Plat4mation is looking for an experienced ServiceNow Technical Architect to lead the design of “best-in-class” flow experiences. As a global pure-play ServiceNow partner, we focus on boosting workforce productivity through intelligent digital applications. In this role, you will be the trusted advisor for our customers, safeguarding quality while constantly raising the bar for technical excellence.

Core Responsibilities & Advisory

• Technical Design: Helping customers design complex flow experiences on the ServiceNow platform using best practices and modular architecture.

• Presales Engagement: Building solid relationships with customers during the presales process and serving as a subject matter expert.

• Knowledge Leadership: Acting as the primary “go-to” person for internal consultants regarding complex platform questions and scripting (Client/Server side).

• Future-Proofing: Maintaining a clear vision of the ServiceNow roadmap and its strategic impact on customer business goals.

• Network Management: Building and maintaining strong ties with ServiceNow partners, customers, and industry leaders.

Required Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, IT, or a related field.

• ServiceNow Expertise: Minimum 3 years of experience with at least three ServiceNow modules (ITSM, ITOM, HRSD, etc.).

• Platform Experience: 5+ years in configuration, development, and implementation of PaaS technologies and technical consultancy.

• Skills: Strong scripting abilities and exceptional presentation skills to explain complex concepts to non-technical stakeholders.

What’s In It For You?

• Competitive Pay: Monthly salary ranging from $9,100 to $15,300.

• Work-Life Balance: Unique benefit of an unlimited number of holidays and a flexible remote work environment.

• Benefits: Comprehensive health insurance, 401(k) contributions, and mobile phone/laptop allowances.

• Culture: A multicultural workplace with “Fun4U” activities, including global hackathons and inspiring lunch sessions.