Sales Associate – ERES South Coast Plaza

Company Profile & Maison ERES

Innovative and audacious, ERES is a French luxury brand under the CHANEL Group, serving as the ultimate reference for sophisticated swimwear, lingerie, and activewear. With over 50 years of unique style and know-how, ERES focuses on elegant, comfortable, and sustainable creations. As we expand our presence in the USA, we are looking for passionate individuals to join our South Coast Plaza boutique.

Core Responsibilities & Art of Selling

• Brand Ambassadorship: Representing the image of Maison ERES with exemplary grooming and high-quality service standards worthy of a luxury environment.

• Customer Experience: Offering a unique and memorable shopping experience to maximize sales and establish long-term relationships with a sophisticated clientele.

• Sales Excellence: Mastering the “Eres Art of Selling” techniques, following KPIs, and building a dedicated customer portfolio.

• Operational Duties: Managing cash desk operations, maintaining impeccable merchandising guidelines, and assisting with stock management and boutique reorders.

• Team Collaboration: Sharing expertise with teammates and supporting other sales associates to ensure a seamless boutique environment.

Required Profile & Qualifications

• Experience: A minimum of one year in a similar role within the luxury fashion retail industry.

• Communication: Excellent verbal communication skills and high levels of empathy to connect with diverse customers.

• Mindset: A strong customer service mindset with the flexibility to adapt to a changing and globalizing retail environment.

• Attributes: Highly structured, organized, and capable of taking initiative to improve boutique performance.

Why Join ERES – Groupe Chanel?

• Well-being Focus: We are committed to the well-being of both our customers and our employees through a collaborative approach.

• Transformation: Be part of an evolving business model that integrates CSR (Corporate Social Responsibility) into every action.

• Global Exposure: Work for a brand with a worldwide omnichannel distribution network and a rich heritage of French craftsmanship.