Administrative Assistant – Medical Surgical Unit

Role Overview: Unit Support & Coordination

The Administrative Assistant is a vital member of the Medical Surgical Unit (Med-Surg) at Central Vermont Medical Center. This role ensures the unit operates efficiently by managing the front-desk environment and serving as the primary point of contact for patients, families, and clinical staff. You will provide the organized foundation that allows the medical team to focus on high-quality patient care.

Core Responsibilities & Administrative Tasks

• Reception & Engagement: Greeting visitors and staff professionally, answering high-volume phone calls, and routing inquiries to the appropriate medical personnel.

• Clerical Operations: Performing accurate data entry, typing medical documents, and managing routine unit paperwork to ensure compliance and records maintenance.

• Front-Desk Management: Maintaining an organized, welcoming, and professional environment at the unit’s main hub.

• Team Support: Assisting nurses, doctors, and unit leadership with general administrative tasks as needed to maintain smooth workflow transitions.

The Med-Surg Environment

The Medical Surgical unit is the heart of the hospital, handling a wide variety of patients recovering from surgery or managing acute illnesses. Understanding the workflow is key to success in this role.

Required Qualifications & Skills

• Education: High school diploma or equivalent is required.

• Technical Skills: Strong typing and basic computer skills are essential for data entry tasks.

• Soft Skills: An enthusiastic, customer-service-oriented attitude is a must. You should be comfortable and compassionate when interacting with the public in a healthcare setting.

• Preferred: Knowledge of medical terminology and prior experience in data entry will be highly beneficial.

Workforce Diversity at UVM Health

UVM Health Network is committed to fostering an inclusive environment. In the Vermont healthcare sector, demographic representation typically reflects the following:

• White: 91.2%

• Asian: 2.4%

• Hispanic or Latino: 2.1%

• Black or African American: 1.8% UVM Health actively works to increase diversity and provide culturally competent care to the diverse rural and urban populations of Vermont and Northern New York.

Benefits & Growth Opportunities

• Comprehensive Benefits: Access to medical, dental, and vision insurance.

• Career Path: Med-Surg units offer an excellent starting point for those looking to grow into medical coding, unit management, or clinical support roles.

• Community: Work within a nationally recognized health network dedicated to the well-being of the Central Vermont community.