Jewelry/Sales Specialist

Role Overview: Creating Meaningful Moments

Fred Meyer Jewelers is looking for dynamic and driven Sales Specialists who believe that fine jewelry is about more than just a purchase—it’s about celebrating life’s most meaningful moments. As a Jewelry Specialist, you will act as a consultant, helping customers find accessible and lasting pieces while delivering an approachable and “Customer 1st” shopping experience.

Core Responsibilities & Sales Excellence

• Customer Engagement: Fostering life-long emotional connections through “clienteling” and delivering personalized service that turns visitors into loyal customers.

• Product Expertise: Advising customers on the quality, cuts, and value of gems and diamonds, and assisting in selecting appropriate mountings and settings.

• Technical Services: Performing basic jewelry maintenance, including cleaning, inspecting jewelry, watch battery replacements, and watch band adjustments.

• Operational Duties: Managing point-of-sale (POS) transactions, processing credit applications, and maintaining the security of the location by following Loss Prevention protocols.

• Visual Merchandising: Displaying merchandise in accordance with corporate plans and performing basic housekeeping to ensure a sparkling showroom.

Required Qualifications & Mindset

• Education: High School Diploma or equivalent.

• Skills: Strong communication skills and the ability to work in a goal-oriented team environment.

• Experience: Desired experience in sales or retail; specialized jewelry training will be provided.

• Flexibility: Ability to work a variety of shifts, including weekends, holidays, and overtime as needed.

Training & Professional Growth

Fred Meyer Jewelers provides comprehensive training on:

• Sales Techniques: Learn how to meet personal targets, including protection plan attachment rates.

• Product Knowledge: Deep dive into the world of precious metals, gemstones, and watches.

• Career Path: Start as a specialist and grow into store leadership or specialized gemologist roles.

The Art of Clienteling

Success in this role depends on building a “book of business” where you proactively reach out to customers for anniversaries, birthdays, and store events like Diamond Parties.

Total Rewards & Culture

• Compensation: Competitive hourly rate with performance-based growth.

• Environment: A supportive atmosphere that values respect, honesty, integrity, and diversity.

• Inclusion: A workplace where everyone is empowered to contribute their unique strengths to the team’s success.